Thank You Postcard:
Timely thank you notes are a staple of customer relationships.
As always, these cards are printed with only your shop's
information and sent with first class postage. The thank you
notes can be triggered by parameters you set such as amount of
ticket, new customers only, repeat customers only, etc.
Thank You Email:
Electronic thank you notes are triggered automatically as you
close your invoice. If you capture an email address for your
customer when you close out a work order, the very next morning,
the customer will get a personalized email from you thanking her
for her business. In addition, she will be given access to valuable
tools like vehicle service archives,, and manufacturer recommended
services. Electronic thank you notes also contain electronic surveys
to capture customer feedback online. Customer responses to your
survey questions are immediately available to you in the suite of
business operational reports provided to you by MechanicNet.
