MechanicNet Customer Satisfaction Surveys are sent to your customers
with tear off Business Reply Cards (BRC). Your customers simply fill
out the form and drop the card in the mail. No longer do you have to
take out your own permits and pay huge fees to set up a BRC program
on your own. MechanicNet is able to identify the invoice from which
each survey is produced so you can know which ticket the feedback was
referring to. MechanicNet staff enters the results of the survey for
you and then reports the summary to you in a consolidated report.
